Yellow Elephant Productions Privacy Statement
Last Updated: May 6, 2024
Your privacy is important to us. This privacy statement explains what personal data we collect from you and how we use it. We encourage you to read the summaries below.
Limited Use disclosure
We are committed to protecting your data when using our applications, as outlined in this Limited Data Use Disclosure.
Our apps comply fully with Google’s API Services User Data Policy, ensuring we deliver essential services reliably. We may collect and retain specific user information solely to provide you these services. Your data will not be shared externally, except to meet legal requirements or provide email functions.
We collect and utilize your data solely for the specific purposes listed below, and for each of these purposes, we require your approval:
- Retrieve your primary Google Account email address to identify and link your account with our services.
- Access your personal information, including any details you have made public, in order to provide personalized experiences and relevant information tailored to you.
- Connect your account with your personal information stored on Google, enabling seamless synchronization and integration of your data across multiple devices and services.
Please note that some applications may require access to additional user data to function properly. In such cases, the OAuth consent screen will ask you to grant the appropriate permissions to access this additional data.
Robust security measures are implemented to safeguard and store your information securely, preventing unauthorized access and guaranteeing data privacy.
By using our applications, you consent to the limited data use described here solely for providing services. We respect your privacy.
Personal Data We Collect
We collect data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an account, upload a document to OneDrive, or contact us for support.
We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data.
You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to provide a product or feature, you may not be able to use that product or feature.
The data we collect depends on the products and features you use, and can include the following:
Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.
Credentials. We collect passwords, password hints, and similar security information used for authentication and account access.
Demographic data. We collect data about you such as your age, gender, country, and preferred language.
Payment data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
Device and Usage data. We collect data about your device and how you and your device interact with Microsoft and our products. For example, we collect:
Product use data. We collect data about the features you use and the items you purchase. This data includes your voice and text search queries or commands.
Device, connectivity and configuration data. We collect data about your device and the network you use to connect to our products. It includes data about the operating systems and other software installed on your device, including product keys. It also includes IP address, device identifiers, regional and language settings.
Error reports and performance data. We collect data about the performance of the products and any problems you experience with them. This data helps us to diagnose problems in the products you use to improve our products and to provide solutions. Depending on your product and settings, error reports can include data such as the type or severity of the problem, details of the software or hardware related to an error, contents of files you were using when an error occurred, and data about other software on your device.
Support Data. When you engage us for support, we collect data about you and your hardware, software, and other details related to the support incident. Such data includes contact or authentication data, the content of your chats, and other communications with the Yellow Elephant Productions Customer Support Team.
Contacts and relationships. We collect data about your contacts and relationships if you use our product to manage contacts or to communicate or interact with other people or organizations.
We also collect the content of messages you send to us, such as feedback and product reviews you write, or questions and information you provide for customer support. When you contact us, such as for customer support, or chat sessions with our representatives may be monitored and recorded.
Users can request the deletion of their data through the provider used to authorize the account. For Facebook – Settings -> Apps and Websites. In the process of data deletion, the user’s account in our service will be deleted as well.
How We Use Personal Data
The data we collect is used for three basic purposes, described in more detail below: (1) to operate our business and provide (including improving and personalizing) the products we offer, (2) to send communications, including promotional communications, and (3) for some products, to show advertising.
In carrying out these purposes, we combine the data we collect to give you a more seamless, consistent, and personalized experience. However, to enhance privacy, we have built-in technological and procedural safeguards designed to prevent certain data combinations.
Providing and improving our products. We use data to provide and improve the products we offer. This includes operating the products, maintaining and improving the performance of the products, including developing new features, research, and providing customer support. Examples of such uses include the following:
- Providing the Products. We use data to carry out your transactions with us and to provide our products to you. Often, those products include personalized features and recommendations that enhance your productivity and enjoyment and automatically tailor your product experiences based on the data we have about your activities, interests and location.
- Customer support. We use data to diagnose product problems, repair customers’ devices, and provide other customer care and support services.
- Product activation. We use data – including device and application type, location, and unique device, application, network and subscription identifiers – to activate software and devices that require activation.
- Product Improvement. We use data to continually improve our products, including adding new features or capabilities, such as using error reports to improve security features.
- Security, Safety, and Dispute Resolution. We use data to protect the security and safety of our products and our customers, to detect and prevent fraud, to confirm the validity of software licenses, to resolve disputes, and enforce our agreements.
Communications. We use the data we collect to deliver and personalize our communications with you. For example, we may contact you by email or other means to inform you when a subscription is ending, let you know when security updates are available, notify you about new releases, update you or inquire about a service or repair request, invite you to participate in a survey.
Reasons We Share Personal Data
We share your personal data with your consent or as necessary to complete any transaction or provide any product you have logged in. For example, we share your content with third parties when you tell us to do so, such as when you send an email to a friend, share photos and documents on OneDrive, or link accounts with another service. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, for fraud prevention and credit risk reduction.
If you have any additional questions, feel free to ask our Support Team by this email-address → support@tidalmediainc.com
tidalmediainc.com 